Return Policy

Not satisfied with your order? No problem. You can return your order within 14 days of receipt, provided the product is unused and in its original packaging.

Conditions

  • The product is unused and undamaged
  • The product is in its original, unopened packaging 
  • The return request is submitted within 14 days of receipt

How to return?

  1. Send an email to info@carimprasso.com with your order number and the reason for return
  2. You will receive a confirmation and further instructions within 2 business days
  3. Send the product to the address provided
  4. After receipt and inspection, the amount will be refunded within 5 business days

Exceptions

Custom-made or personalised products cannot be returned, unless there is a manufacturing defect.

Questions?

Contact us at info@carimprasso.com. We're happy to help.